Lifetime Exchange

We offer a Lifetime Exchange & Buy-Back Policy on all purchases made from us, within India. The product can be returned for buy- back or exchange on the basis of its current market value.

The value of the exchanged product after deductions will be credited to the bank account provided to us by the customer.

We offer a Lifetime Exchange & Buy-Back Policy on all purchases* made from Giolleria, within India. The product along with the original product certificate, can be returned for buy-back or exchanged basis its current market value, with deductions towards making charges and Rs.500 towards processing charges. If you received a discount or free gift while making your purchase, we will deduct the original discount amount or free gift value, as applicable. You can choose to return the free gift as well. Lifetime Exchange: The value of the exchanged product after deductions towards making charges and discounts will be credited to your Giolleria account. This remains valid for 365 days and can be used to purchase anything (except Coins and Solitaires) on our website. The value cannot be encashed. Lifetime Buy-Back: If you choose to return the product for buyback, the buy-back value will be paid to you via online bank transfer within 10 days of receipt of the product. Jewellery returned showing signs of alteration by anyone other than Giolleria shall not be accepted for return. Based on our quality inspection, we reserve the right to change the Exchange and Buy-Back amount of the product.

Giolleria provides free delivery/shipping on all items within India. Shipping time is 24-48hrs for "Available in Stock" items and 10 business days for "Make to Order" items.


In case you need any help or have any queries/suggestions/feedbackWe can be reached at or at +91- 9036859672/ +91- 8431787827, from 10 am to 8 pm, 7 days a week.

Our registered office address is:
383, 4&5, 4th Main Rd, Kempamma Layout, Shantiniketan Layout, Hulimavu, Bengaluru, Karnataka 560076 India